1. Our Commitment to Privacy
At Miacor Group (“Miacor”, “we”, “us”, or “our”), authentic connection and trust are fundamental to everything we do. We respect your personal data and are committed to protecting it with total transparency.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit miacorgroup.com, interact with our digital channels, or request executive capability briefs and diagnostic engagements.
2. Information We Collect
We only collect information necessary to communicate with you, deliver our services, and fulfill your requests.
- Information You Provide Directly: When you submit a form on our site (such as requesting a capability brief or inquiring about Miacor Advisory, Institute, Systems, or the Miacor Friction Matrix™), we collect:
- Full Name
- Job Title
- Business Email Address
- Organization / Company Name
- Inquiry Type and custom message content
- Country
- Revenue Currency
- Revenue Range
- Friction Area
- Automated Technical Data: When you browse our website, our hosting infrastructure automatically logs standard web analytics data, including your IP address, browser type, device details, and pages visited. This data is aggregated and anonymized.
3. How We Use Your Information
We use your information strictly for legitimate business purposes, including:
- Responding to inquiries and scheduling capability brief discussions or diagnostic audits.
- Delivering requested resources, service frameworks, or executive updates.
- Maintaining and securing our website and digital systems.
We never sell, rent, or trade your personal data to third parties under any circumstances.
4. Data Storage, Security & Third Parties
We implement institutional-grade technical and organizational security measures to protect your personal data from unauthorized access, loss, or disclosure.
Your data is processed using trusted, high-security infrastructure providers, including:
- Business Operations & Communications: Google Workspace (encrypted cloud email and administration).
- Form Processing & Hosting: Secure form routing protocols (Web3Forms/Formspree) and encrypted edge web hosting (Netlify/Framer) with SSL encryption.
5. Your Privacy Rights Across Jurisdictions
Depending on your location, you hold specific statutory rights regarding your personal data:
| Jurisdiction | Key Applicable Framework | Your Core Rights |
|---|
| Australia | Privacy Act 1988 & Australian Privacy Principles (APPs) | Right to access, correct, or request deletion of your personal information, and to lodge a complaint regarding data handling. |
| European Union & UK | General Data Protection Regulation (GDPR / UK GDPR) | Right to access, rectify, erase (“right to be forgotten”), restrict processing, data portability, and withdraw consent at any time. |
| United States | CCPA / CPRA & State Privacy Laws | Right to know what data is collected, request deletion, and opt out of data sharing (Miacor does not sell personal data). |
To exercise any of these rights, email us directly at connect@miacorgroup.com. We respond to all verified data requests within 30 days.
6. Cookies & Tracking
We keep tracking to a minimum. Our website uses essential functional cookies necessary for site performance, navigation, and security. We do not use third-party invasive advertising trackers or cross-site profiling cookies.
7. Updates & Contact Information
We may update this policy periodically to reflect operational, legal, or regulatory updates. Any changes will be published directly to this page with an updated timestamp.
For privacy-related inquiries, data access requests, or regulatory questions, contact us at:
- Email: connect@miacorgroup.com
- Entity: Miacor Group
